Privacy Policy for ShivaayRsa

Effective Date: 15 Sept 2024

At ShivaayRsa, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app. Please read this policy carefully to understand our practices regarding your data.

1. Information We Collect

We collect the following information from users of the app:

• Real-Time Location: We collect and share your real-time location with our drivers to facilitate roadside assistance services.
• Camera: We collect photos taken by the driver to upload and store them in the app for case management purposes.
• Call Information: We may request call permissions to contact drivers or clients directly within the app.
• Notification Access: We collect and use notification permissions to send updates about cases and the app.
• Do Not Disturb (DND): The app requires DND permission to manage notification settings during important updates.

2. How We Use Your Information

The information we collect is used to:

• Facilitate communication between users and drivers.
• Allow drivers to upload case-related photos.
• Provide roadside assistance services efficiently.
• Send important notifications and updates about the service.

3. Login and Account Security

ShivaayRsa includes a login page that requires drivers to authenticate their identity before accessing the app. This ensures only authorized personnel can access and use the app's features.

4. Data Security

We take the security of your personal data seriously. We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

5. Sharing Your Information

We only share your information with our authorized drivers to provide roadside assistance. We do not sell or rent your data to third parties.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately.

7. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Email: support@shivaayrsa.com